The Art of Furniture

Charleston Forge has a long history of hand-building beautiful, high quality, steel, wood, and leather furniture. We have an extensive catalog of products and do a large amount of custom work and have built product for retailers such as Room & Board, Restoration Hardware, Crate & Barrel and Bloomingdales, Starbucks, just to name a few.

Customer Service at Charleston Forge

Charleston Forge - Tuesday, January 21, 2014

"The client was thrilled with everything she received. You are still the best!" 
     Interior Designer, San Antonio, TX

"Top notch company,with top notch customer service (which is scarce these days) and quality products hand crafted to last. Couldn't have been a more pleasant shopping experience!"  

   Susan from Charlotte, N.C.

"We are very impressed with how your company handled our situation. It restores some of the faith we have in American business when we run into companies like yours that actually care…we hope your line is supported by the designers here in Wichita so that we can have long and profitable relationship." 

     Interior Designer, Wichita, KS

"My recent dealings with your Customer Service department have made such an impression on me that I will certainly be considering Charleston Forge for more of my clients in the future. 

     Interior Designer, Danvers, MA

 "Just wanted to let you know that the "Custom Wine Rack- Console" is just SPECTACULAR!!!. My vision was brought to life and since it was for my house, my husband and I could not have been more pleased. Everything from the quality of workmanship, and even how it was packed, shows the quality of the company. I use my home as my showroom and will look forward to designing many more pieces with you. It was filled with wine 5 minutes after it arrived!"

 "I had occasion to call Charleston Forge.  The man who answered the phone said he wasn't usually the person who took the orders, but it was after hours and the regular staff was gone for the day, he assured me he could take care of my request.  We had a delightful conversation about Charleston Forge products and even a little about the Green Bay Packers.  When I got an order confirmation email from Mr. Barber, I was astounded to know I had been talking to the CEO!  I love buying quality American-made products, especially from a company as reputable as Charleston Forge.  And it doesn't hurt that their CEO is also willing to take time to talk to a customer who only needed $10 worth of chair glides!."
Susan F., Customer, Wisconsin

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251 Industrial Park Drive, Boone NC 28607 USA

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